Terms and Conditions

TERMS OF USE
LAST UPDATED AUGUST 2020.
BY ACCESSING OR USING THE WEBSITE AND SERVICES IN ANY WAY OR BY AGREEING TO PROVIDE SUBMISSIONS TO JAX & BONES, YOU ARE AGREEING TO THE TERMS OF USE BELOW AS WELL AS THE PRIVACY POLICY, AS THEY MAY BE UPDATED AND AMENDED FROM TIME TO TIME. IN ADDITION, WHEN USING PARTICULAR PARTS OF THE WEBSITE YOU AGREE TO ABIDE BY ANY APPLICABLE POSTED GUIDELINES FOR THOSE SERVICES. SHOULD YOU OBJECT TO ANY TERM OR CONDITION OF THE TERMS OF USE OR PRIVACY POLICY, YOU MAY NOT ACCESS OR USE THE WEBSITE. PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT LIMITATIONS OF LIABILITY AND RESOLUTION OF DISPUTES THROUGH ARBITRATION RATHER THAN IN COURT.

TRADEMARKS
JAX & BONES trademarks displayed on this Website are trademarks or registered trademarks of Jax & Bones. SUSTAINAFILL ™, ECOBED ™, SLUMBER JAX ™ and HOUSE & HOUND ™ are all registered trademarks owned by JAX & BONES LLC. All use prohibited without JAX & BONES permission.

OWNERSHIP OF WEBSITE CONTENT: PHOTOGRAPHY, VIDEOS, DATA
The Website is protected to the maximum extent permitted by copyright and intellectual property rights law and international treaties. All content displayed on or through the Website including but not limited to videos, photos, blogs, product descriptions, data sheets, FAQs is owned exclusively by Jax & Bones and is protected by copyright or other laws, including as a collective work and/or compilation, pursuant to copyrights laws, and international conventions. Any reproduction, modification, display or creation of derivative works from or redistribution of the Website, any content on the Website or the collective work, and/or copying is prohibited including but not limited to reproduction to any other server or location for further reproduction or redistribution, unless you have the express prior written permission of Jax & Bones. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Website.

You may not use the Website for any commercial purposes, including the promotion or advertisement of any goods, services or opportunities, and you may not use the Website to solicit other Website visitors or users to visit or become members of, subscribe to, or register with any commercial online service or other organization, and/or collect or store personal data or attempt to collect or store personal data about other users of the Website.

USE AND RESTRICTION
This Site may be accessed and used only by individuals who can form legally binding contracts under applicable law, and who are not barred from using the Site under applicable laws. You acknowledge and agree that Jax and Bones, in its sole discretion and without notice or obligation to you, may temporarily or permanently suspend or discontinue any or all access to the Site. We may change, move or delete portions of, or may add to our Site or its Contents (hereinafter defined) from time to time, and these terms cover any subsequent changes or modifications to our Site and/or its Contents.
Other than for the purchase of merchandise from our Site, our Site and the contents of our Site (the “Contents”) are intended for personal, noncommercial use and you agree that you will not: (a) resell products purchased or make other commercial use of the products; (b) modify, reproduce, distribute, display, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software; (c) collect or use any product listings or descriptions; (d) use any data mining or similar data gathering methods from the Site; (e) use, frame or utilize framing techniques to enclose any Jax and Bones trademark, logo or other proprietary information (including images, text, layout or design) without Jax and Bones consent; or (f) except for your use of the Site as expressly permitted in these Terms, access or attempt to access any systems or servers on which the Site is hosted or modify or alter the Site in any way. Any unauthorized use of the Site will result in you being banned in use of the Site.

FEEDBACK
Any questions, comments, suggestions, or other information about Jax & Bones products or services submitted to Jax & Bones through this Website (“Feedback”) shall be deemed non-confidential and non-proprietary. Jax & Bones shall be free to use, reproduce, disclose and distribute such Feedback in any manner without limitation. Jax & Bones specifically prohibits you from sending us any information that you consider to be confidential or proprietary through this Website. Please note that if you do send us any such information or material, the information will be non-confidential and non-proprietary and Vans will not have any obligation or liability to you arising from Vans’ and/or any third party’s receipt or use of such information or material.

YOUR ACCOUNT
You must establish an account with Jax and Bones in order to purchase through the Site. You are solely responsible for (i) maintaining the security of your account and password; (ii) restricting access to your account; and (iii) keeping your account email address current. You are solely responsible for all activities, including without limitation, all purchases of products on the Site and posting of Submissions, that occur under your account.

You acknowledge and agree that Jax and Bones may access, preserve and disclose your account information, Submissions, communications, and information relative to your use of the Site, and any other information under your account if Jax and Bones  is required to do so by law or legal process. 

CUSTOMS PRODUCTS TERMS AND CONDITIONS
Jax & Bones reserves the right to deny any custom orders. All Customs products with your personalized Submissions are made just for you and may not be returned.

AVAILABILITY OF PRODUCTS, SERVICES, FEATURES AND CONTENT
All products, services, features and content available on or through the Website, including but not limited to prices and availability of such products and services, are subject to change and discontinuation at any time, in our sole discretion, without notice. The receipt of an e-mail order confirmation does not constitute acceptance of an order or a confirmation or an offer to sell. All orders are subject to Jax & Bones review and approval. If Jax & Bones chooses to accept an order, such acceptance will be deemed upon shipment. We reserve the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law.

SITE TRANSACTION
We reserve the right to request further identification for credit card processing on any order you place with us.  We reserve the right to change and/or refuse any order you enter on the Site. We may choose to limit or cancel quantities purchased per person, per household or per order; including multiple orders entered by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event we change or cancel an order, we will attempt to notify you by contacting the applicable contact information provided when the order was submitted on the Site.

SHIPPING
The terms and conditions for shipping can be found in Shipping Information.

CHANGES TO ORDERS
Any content offered or posted on this Site is subject to modification or discontinuation at any time and from time to time without notice or obligation to you. Jax and Bones reserves the right to contact you if the charge fees changes for your purchase.

TERMS OF SALE
All product sales from the Site are governed by the  Return Policy and the  Shipping Information that is posted on the Site. You should refer to such policies and review the same. By ordering and/or accepting delivery of the products, you agree to be bound by said policies.  The policies are subject to change without notice and you review the same before you purchase any product.

WARRANTIES
The Site will offer available items that are inspected by multiple Jax and Bones employees. It is in our best knowledge that you are getting a quality inspected product. Our warranty on each product differs and there is no life time guarantee after 30 days of receiving the item. If an issue or concern arises please email us at jbpack@jaxandbones.com or refer to our returns policy.
The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy.
 
QUESTIONS
If you have any concerns about material which appears on the Site or these Terms of Use, please contact us by emailing at: jbpack@jaxandbones.com.

 

Mobile Terms of Service

Jax & Bones

https://jax--bones.myklpages.com/p/mobile-terms-of-service

Last updated: Sept. 18, 2023

The Jax & Bones mobile message service (the "Service") is operated by Jax & Bones (“Jax & Bones”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Jax & Bones’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Jax & Bones through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Jax & Bones. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18449370827 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Jax & Bones mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18449370827 or email jbpack@jaxandbones.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.